Question 1

What is Morrowmote?

Accepted Answer

Morrowmote is a family-history archive built around simple conversation. It is designed to help a loved one answer thoughtful prompts by ordinary text message, then keep those replies together as a lasting family story.

Question 2

How does preserving a story through text messages work?

Accepted Answer

After an archive is set up, Morrowmote is designed to send a story prompt by text when the archive has the required SMS configuration, consent, and payment authorization. The recipient replies in their usual Messages app. Those ordinary replies can then be organized with the archive so the family has more than a forgotten text thread to look back on.

Question 3

What does a grandparent need to do?

Accepted Answer

They only need to read a prompt and reply by text in their own words. Short answers, long memories, details about a person, and stories that begin with “I remember…” can all be meaningful. No special app or interview appointment is required for the text-message part of the experience.

Question 4

What if my grandparent is not comfortable with technology?

Accepted Answer

That is exactly why the conversation is designed around ordinary text messages. If they can reply to a text, they can participate without learning a new social network or recording tool. A family member can help with the initial setup while the grandparent keeps using the familiar messaging app on their phone.

Question 5

What kinds of questions can Morrowmote ask?

Accepted Answer

Prompts can invite memories about childhood, family traditions, important people, places, work, celebrations, challenges, and everyday details. The goal is to make it easier to begin a real story, not to force a polished interview or a single “right” answer.

Question 6

How do text replies become a lasting family archive?

Accepted Answer

The replies are connected to the archive you create during setup and can be presented together as part of that family history. In other words, Morrowmote is designed to turn a series of small, ordinary answers into an organized record that can be revisited by the family over time.

Question 7

Can I set up an archive for a parent or grandparent?

Accepted Answer

Yes. The person creating the archive can do the setup and then provide the recipient details and consent needed for the intended text-message experience. Always make sure the person receiving messages understands the arrangement and is comfortable participating.

Question 8

Is text-message delivery available right now?

Accepted Answer

Text-message delivery is conditional, not guaranteed by this public FAQ. It depends on the app’s current Twilio/SMS configuration, the archive being completed correctly, recipient consent, and owner authorization. If those settings are not enabled, no text-message delivery should be assumed.

Question 9

Is paid service or checkout active?

Accepted Answer

Payment availability also depends on the app’s current checkout configuration and owner authorization. Creating an account or starting archive setup does not by itself claim that payment is active. If checkout is enabled for your account, the available payment step will be shown after the relevant setup information is completed.

Question 10

How do I start an archive?

Accepted Answer

Use the Start your archive button below to create an account at the public signup entry point. After account creation, continue to the archive setup area at /dashboard/archive to add the family details and review the available configuration for your archive.

Questions worth answering before the first story.

The short version

Start with one person and one good memory.